Practical Framework
& HR Toolkits

Our bespoke practical frameworks and HR toolkits that help every manager make fair, confident and consistent decisions.

Tell Jane’s bespoke practical framework and practical HR toolkits help HR teams and line managers apply policies consistently across your organisation. Some provide an organisation-wide framework for consistent people management, while others focus on a specific challenge, process, or area of workplace behaviour.

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Developed collaboratively around your brand, values and ways of working, our toolkits reduce the opportunity for bias, improve consistency, and give managers greater confidence in the decisions they make. Consistency also reduces the risks of issues escalating.

Drive consistency across your organisation. Our practical HR toolkits help HR teams and line managers apply those standards in a fair and transparent way in everyday workplace situations.

What we do

Beyond Policies. Practical Guidance for Real Situations

Managers and HR teams make decisions every day that shape workplace culture, employee experience, and organisational trust. Whether that’s responding to inappropriate behaviour, managing performance, supporting employee development, or considering disciplinary action, consistency matters.

Policies provide the rules and training builds knowledge, but HR teams and line managers also need practical guidance they can rely on when real situations arise.

Policies cannot cover every situation a manager will face. Your organisation can also further embed learning with training to create a long term solution.

Without practical guidance, similar situations can be handled differently by different managers.

That inconsistency can create confusion, undermine confidence in the process, increase the potential for bias, and expose you to unnecessary risk.

To support you, Tell Jane creates go-to practical frameworks and implementation guides that help your HR teams and line managers apply policies consistently when real workplace situations arise.

Tell Jane don’t just resolve issues, they help you understand them. Their approach is calm, rigorous and deeply human, turning challenging situations into an opportunity for real cultural change.

Jessica Bacon
CEO, Swineford Media

Consistent Foundations

Practical Frameworks That Define Success

A Tell Jane practical framework defines the knowledge, skills, behaviours, and expectations needed for success.

It creates a consistent foundation for recruitment, performance management, promotion, succession planning, leadership development, and career progression. Managers and HR teams have a shared framework for assessing performance and supporting development.

The result is a clearer understanding of what good looks like at every level of the organisation.

Behavioural Frameworks That Bring Values to Life

Organisational values only become meaningful when people understand what they look like in practice. Our behavioural framework translates your values into clear, observable behaviours that managers can recognise, discuss, and apply every day.

They also help managers distinguish between isolated incidents, repeated behaviours, and more serious misconduct. You get a more consistent starting point when assessing workplace situations and deciding on appropriate next steps.

They are a practical point of reference whenever HR teams or line managers need to respond to workplace situations. Rather than relying on memory or individual interpretation, managers have practical guidance that helps them make fair, confident, and consistent decisions.

HR Toolkits

Practical HR Toolkits That Managers Actually Use

Some organisations need a comprehensive toolkit that supports managers across a wide range of people issues. Others need practical guidance for a specific challenge, such as responding to inappropriate behaviour, applying disciplinary sanctions consistently, or managing difficult workplace conversations. Every toolkit is designed around your organisation’s needs. Depending on what you need, your HR toolkit may include:

first response guidance
practical examples and applicable next steps
conversation prompts
decision-making guidance
sanction guidance
manager checklists
escalation routes
legal and compliance reminders
organisation-specific processes

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Build and Refresh Knowledge

Extending the Value of Training

Training builds knowledge and confidence. Frameworks and HR toolkits help HR teams and line managers apply that learning consistently long after the training has finished.

Used together, training and frameworks create a consistent approach to people management that strengthens confidence and improves decision making.

Many organisations also review and refresh their frameworks and HR toolkits each year to match legislative changes, organisational growth or changes to internal policies and procedures.

A Tell Jane HR toolkit supports fair, consistent decision making by giving managers a clear framework, reducing bias and helping organisations demonstrate transparent, defensible processes when it matters most.

Why us?

Why Choose Tell Jane?

Tell Jane consultants combine practical HR expertise with extensive experience in employee relations, workplace investigations, organisational development, leadership and workplace culture.

Our consultants are CIPD qualified and are perfectly placed to create bespoke practical frameworks and HR toolkits that are practical, relevant, and built around the realities of your organisation.

The result is greater confidence for HR teams and line managers, and more consistent decision making.

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Whether you’re looking to develop a competency framework, reviewing workplace behaviours, or creating practical HR toolkits for your managers, Tell Jane can help.

Speak to our team about a competency framework today.

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FAQ’s

What is a competency framework?

A competency framework defines the knowledge, skills, behaviours, and expectations needed to build consistent decisions within your organisation. It supports consistency across recruitment, development, performance management, promotion, and leadership.

What is included in an HR toolkit?

An HR toolkit contains practical guidance that helps HR teams and line managers apply policies consistently. Depending on your organisation, it may include first response guidance, behavioural scales, decision-making support, conversation prompts, sanction guidance, manager checklists, and compliance reminders.

Are your frameworks tailored to our organisation?

Every competency framework and HR toolkit is developed collaboratively around your organisation’s culture, policies and objectives. It’s designed to match your organisation’s branding.

How do frameworks help reduce bias?

Frameworks provide HR teams and line managers with consistent guidance and clearly defined expectations. This helps similar situations be assessed in a similar way, reducing the opportunity for bias and supporting fair, evidence-based decision making.

Can frameworks and HR toolkits be updated?

Many organisations review and refresh their frameworks and HR toolkits annually alongside policy reviews, legislative changes, organisational growth, or new training programmes. This is a good way to ensure your guidance remains relevant and effective.

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Practical Framework& HR Toolkits