Workplace Investigation Training

Our three-module workplace investigation training upskills your HR teams, managers and leadership teams. They’ll understand how to conduct fair and impartial workplace investigations. After training, investigations will be robust and protect your business too.

Workplace investigations can be daunting for everyone involved. So, we focus on the human element.

When managers or HR teams are responsible for handling investigations, they need a clear understanding of the process.

Our workplace investigation training builds the practical skills and professional judgement needed to conduct robust investigations. This includes evidence gathering, interviewing, analysing conflicting accounts, documentation and procedural fairness.

Our training course can be run online or in-person too.

Workplace investigations are a crucial tool for handling incidents and complaints. With our training and support, investigations build trust and ensure fair outcomes.

What we do

What Is Workplace Investigation Training?

Workplace investigation training helps you develop the skills to conduct effective investigations.

The aim is to help you build a consistent and structured approach. We help you deliver impartial outcomes. What’s more, a tribunal will look at the process, its fairness and that it is credible. So understanding these is important to reduce business risk.

Tell Jane guides you through the entire process, from planning to evidence-gathering and reporting. We give you a flexible toolkit that you can adapt and apply to any situation.

Why Workplace Investigation Training Matters

Poorly handled investigations can create legal, operational, and workplace culture risks.

Many managers have to handle sensitive investigations without formal training or support. This can lead to inconsistent processes, weak documentation, poor interview handling. It can lead to findings that are unclear and are open to challenge.

Our workplace investigation training helps you:

improve investigation standards
strengthen procedural fairness
build manager confidence
build consistent decision-making
create professional documentation and evidence handling
reduce the risk of workplace disputes escalating further

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Tell Jane don’t just resolve issues, they help you understand them. Their approach is calm, rigorous and deeply human, turning challenging situations into an opportunity for real cultural change.

Jessica Bacon,
CEO, Swineford Media

Training overview

What the Training Covers

Through discussions, case studies, and practical exercises, you’ll develop the skills to handle complex cases. Our comprehensive HR investigation training course develops your sensitivity, empathy and professionalism.

If you’re a manager preparing to conduct your first investigation. Or if you’re an HR professional looking to refresh and refine your skills, it’s right for you.

Learn
- understanding investigations
- planning
- interviewing techniques
- gathering and reviewing evidence
- conducting meetings
- witness interviews and note-taking
- dismantling bias during investigations
- inclusive approaches
- evidence analysis
- confidentiality and impartiality
- investigation reports
- procedural fairness and ACAS guidance
- handling sensitive workplace concerns
- communicating outcomes

The modules

A Structured Three-Module Investigation Training Course

Tell Jane’s workplace investigation training is delivered through three practical modules. It covers the full investigation process from planning through to reporting.

Module One: Doing the Groundwork
Planning and Preparing Investigations

Learn how to:

define the scope of investigations
plan investigation stages
identify relevant evidence
maintain confidentiality
follow workplace procedures with consistence

Module Two: Conducting the Investigation
Interviewing and Evidence Gathering

This module focuses on:

conducting investigation meetings
asking effective open questions
avoiding leading questions and bias
gathering witness evidence
handling difficult conversations
supporting employees during investigations

Module Three: Pulling it All Together
Findings, Reports, and Procedural Fairness

Learn how to:

evaluate conflicting accounts
identify when further enquiries are required
prepare balanced investigation reports

Investigation Skills Training HR Teams Can Apply Immediately

Our programme builds investigation skills training HR professionals can use in the workplace.

It’s about practical application rather than theory alone. Participants work through realistic workplace scenarios and investigation examples to build confidence. They’ll explore how to handle investigations with empathy, clear communication, and professionalism.

Flexible Workplace Investigation Training Delivery

Choose to have your workplace investigation training in person or online. We also deliver bespoke workshops designed around you.

Our consultants adapt sessions for the different professionals and the different workplace environments. Your organisation builds investigation skills in a way that reflects their day-to-day challenges.

Why us?

Why Organisations Choose Tell Jane

Our trainers are CIPD-qualified HR practitioners with extensive experience. They handle disciplinary investigations, grievance investigations, harassment complaints and discrimination concerns. Tell Jane are experts in complex and sensitive employee relations matters.

Training focuses on helping participants build confidence. They get practical investigation skills.

And if you need support, we’ll help you find the right training approach for your organisation.

Get in touch

Speak to Tell Jane

Get workplace investigation training from the experts. Our training strengthens investigation handling and supports fair workplace procedures. It helps reduce business risk. Speak with Tell Jane to discuss training workplace investigation handling.

Contact Tell Jane Download a free brochure

FAQ’s

What is workplace investigation training?

Tell Jane’s training gives managers and HR professionals the skills to handle investigations. We help you build a consistent and structured approach to your investigations. We show you how to make sure the outcome is fair and impartial. And because any tribunal will look for a fair process, the right approach is important.

Who should attend workplace investigation training?

The training is suitable for HR teams, managers and senior leaders. It benefits anyone responsible for handling disciplinary or grievance investigations. It’s also ideal for someone conducting their first investigation, or as refresher training.

What does your HR investigation training course cover?

Tell Jane’s workplace investigation training comes as three practical modules. It covers the full investigation process from planning through to reporting.

Is workplace investigation training suitable for managers?

This is ideal if you’re looking for a manager investigation training course. It helps managers understand how to handle investigations, with fairness and impartiality They will have the confidence to conduct a thorough and fair investigation. And in line with company procedures.

Can the training be tailored for organisations?

We tailor all our training to reflect your organisation, its industry and policies. Every business has unique workplace challenges, and different management experience levels. We match our consultants to your industry. So you’re getting someone with lived experience. And we can also create bespoke training to your requirements.

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